We can do many things for you but paying is not one of them. How to pay at DO IT FOR ME: Bancontact / Mister Cash Safe and easy. Enter your card number and expiration date, and you'll be let to the trusted site of your bank.

Check first whether the money was transferred from your bank account. Is this not the case? You can place an order again right away. You still haven’t received a confirmation e-mail after an hour? Find your transaction number and contact our Contact Center. Your transaction number will always be stated on your bank statement.

Right after your payment, we will send you a confirmation e-mail, with your invoice as attachment. You didn’t receive your conformation mail? Let our Contact Center know.

We can only perform repairs for the robotic lawnmowers of Mowox and Central Park. Contact the store where you purchased the device and they will contact us. Or address us directly through our own Contact Center. We will send the repaired device back within 21 days. Attention: for the repair of your robotic lawnmower, we do not only need your device, but also your charging station. These must be put in the original packaging before shipment (or a packaging that doesn’t allow further damaging in transportation).

Is the repair fully covered by the warranty? Then we arrange everything directly with the supplier and you do not have to pay anything yourself. If the damage does not fall under the warranty conditions, you will pay for the transport costs and you will be contacted by our Contact Center. They will inform you about the further options.

To perform our services, we need some of your personal details. Below, you can find out which details we need and what we use them for. You can also see what your rights are and who has access to your details. Read more about our privacy policy. This privacy policy was last updated on March 18th, 2019.

After your request, you will always be contacted by our Contact Center to schedule your appointment together. You will always receive a confirmation by mail. You realise afterwards that this appointment doesn’t suit you? Let us know at doitforme@thau.be and we will reschedule your appointment.

Do you want to cancel your appointment, which you already paid for? Let us know at least 48 hours in advance at doitforme@thau.be. We will reimburse you as soon as possible.